Refund policy

At ByDayanna, each item is lovingly handmade and customized just for you. Because of this, all sales are final, and we do not offer refunds or exchanges. If you have any questions or concerns about your order, feel free to contact us and we'll do our best to help.

You can always contact us for any return question at diana.getinfo@gmail.com. Or via tiktok shop @ibydayanna .

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
We do not offer exchanges. Please ensure you select the correct item before completing your purchase.

Refunds
We do not offer Refunds. 

Thank you for supporting our handmade business!